The AI hire that finds the ops work, and gets it done.

No briefs, no backlogs, no prompts. Just the stuck approval cleared, the order unblocked, the vendor loop closed, the way your team would do it.

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SOC 2TYPE II GDPRReady
SLACK_BADGE
Marcus Webb2 min ago
we’ve got POs stuck in approvals since monday, is anyone on it?
Mindednow
Thinking…
Cleared. 11 POs were sitting in the queue: 7 under the $5k threshold are approved and routed to Finance in NetSuite, 4 over it need your sign-off.
GMAIL_BADGE
Sofia2 min ago
Uline billed us twice for the Monday order, can someone sort it before the payment run?
Mindednow
Thinking…
Confirmed, INV-8871 is a duplicate of INV-8842 for $2,140. I voided it in NetSuite, matched the original to PO-4192, and Uline has the credit note.
TEAMS_BADGE
Anya1 min ago
SLA breaches more than doubled this week, any idea what changed?
Mindednow
Thinking…
It’s one vendor. 38 of the 47 breaches trace to late inbound stock from Uline. The exception is flagged and this week’s ops report is updated.
SLA breach analysis.pdf
180 KB

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Ops teams that stopped babysitting their AI

1.2M+ tasks automated this month

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Minded AI Agent was like hiring 180 reps. Our previous vendor needed two years and heavy engineering. Minded went live in two months.

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Yorai Ben HaimDirector of Business Ops

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We doubled our top line without doubling headcount by letting ops leads manage AI agents just like their team.

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Shay RazVP Ops

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American Express automated 20 years old systems to serve VIP customers in minutes instead of days.

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Nevo GalDeputy CEO

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Finance ops used to drown in reconciliation. Now each person saves six hours a week and payments never wait on us.

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Maria Camila RamirezCOO

Teach Minded your weekly vendor chasePO approvalorder trackingSLA reviewexception triageinvoice matchbudget shiftvendor scorecardapproval routingreorder check by recording it

Open the account once and Minded learns the routine: check what's changed, and chase the vendor without you in the loop.

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Minded lives in Chrome, Slack, Teams, and your trackers and spots the ops work before you assign it.

Order & SLA tracker · Sheets
docs.google.com/spreadsheets/d/order-sla-tracker Minded
Order & SLA tracker Saved to Google Drive S
File Edit Insert Data Connected: NetSuite · Zendesk
B8 fx =COUNTIFS(Zendesk_Tickets!C:C,"Breached",Zendesk_Tickets!B:B,TODAY())
ABC
1Order & SLA tracker · Wk 29
2MetricThis weekSource
3Open POs42NetSuite
4Approvals pending9NetSuite
5Orders in transit128NetSuite
6Vendor invoices matched63NetSuite
7Tickets open214Zendesk
8SLA breaches this weekZendesk · live feed
9SLA compliance96%=1-(B8/B5)
10
11
This week Last week Vendors Ready · Accessibility: Good to go
Jira · Landing page
yourteam.atlassian.net/jira/software/projects/LP/boards/1 Minded
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Acme Inc.
Channels # announcements # weekly-recap # dad-jokes Minded
# minded Route approvals, chase vendors, and track orders without leaving Slack 74
Marcus Webb11:55 AM
@Minded approve PO-4192 for Uline and notify Facilities
👀1
Minded11:58 AM
Approved and routed, @Marcus:
  • PO-4192 approved: $2,140, Uline Supply Co.
  • Finance has it for Net 15, Facilities notified
PO-4192 approval.pdf
Last edited just now
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Ops team Chat
5
MW
Marcus Webb2:18 PM
@Minded Uline hasn't shipped the Monday order. Chase them?
MindedBot2:19 PM
Done. Emailed Uline Supply Co. for a ship update, opened a NetSuite exception flag, and pinged Procurement; they confirmed ship-out for tomorrow AM. Full log attached.
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Vendor chase log.pdf
220 KB
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Three AI hires for your operations team

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