Not another tool. AI hire for operations.

Route the approvals, run the order flows, and chase the vendors. Ops Coordinator, Procurement, and Ops Analyst that finish the work.

Get Started for Free Book a demo
50$ in free credits No credit card required
Order & SLA tracker · Sheets
docs.google.com/spreadsheets/d/order-sla-tracker Minded
Order & SLA tracker Saved to Google Drive S
File Edit Insert Data Connected: NetSuite · Zendesk
B8 fx =COUNTIFS(Zendesk_Tickets!C:C,"Breached",Zendesk_Tickets!B:B,TODAY())
ABC
1Order & SLA tracker · Wk 29
2MetricThis weekSource
3Open POs42NetSuite
4Approvals pending9NetSuite
5Orders in transit128NetSuite
6Vendor invoices matched63NetSuite
7Tickets open214Zendesk
8SLA breaches this weekZendesk · live feed
9SLA compliance96%=1-(B8/B5)
10
11
This week Last week Vendors Ready · Accessibility: Good to go
Jira · Landing page
yourteam.atlassian.net/jira/software/projects/LP/boards/1 Minded
Search Acme, Inc.
Acme Inc.
Threads All DMs Drafts Mentions & reactions Saved items More
Starred # dad-jokes Minded
Channels # announcements # weekly-recap Add channel
Direct messages
# minded Route approvals, chase vendors, and track orders without leaving Slack 74
Marcus Webb11:55 AM
@Minded approve PO-4192 for Uline and notify Facilities
🫰1
Minded11:58 AM
Approved and routed, @Marcus:
  • PO-4192 approved — $2,140, Uline Supply Co.
  • Routed to Finance for Net 15 payment
  • Facilities notified in #facilities
  • 3 more POs still pending your review
Approval log attached:
PO-4192 approval.pdf
Last edited just now
🙌✅2
Message #minded
BIS
Ops team Chat
5
MW
Marcus Webb2:18 PM
@Minded Uline hasn't shipped the Monday order. Chase them?
MindedBot2:19 PM
Done. Emailed Uline Supply Co. for a ship update, opened a NetSuite exception flag, and pinged Procurement — they confirmed ship-out for tomorrow AM. Full log attached.
👍 3✅ 1
Vendor chase log.pdf
220 KB
Type a message
SOC 2TYPE II GDPRReady

Trusted by ops teams at

You’ve got AI tools. You’ve still got the work.

Minded gets you from a sentence to a finished task.

Same approval, same order, every vendor. The others explain, draft or stall. Minded actually finishes the work in your ERP, inbox, and Slack.

Minded
Sofianow
ChatGPT
Reasoning…
Here’s a step-by-step guide to approving your PO:
1. Open NetSuite
2. Match the PO to budget
3. Route for payment…
To do
Sofianow
Mindednow
Thinking…
Approved. PO-4192 is live in NetSuite: matched to the warehouse restock budget, $2,140 to Uline Supply Co., routed to Finance for Net 15 payment.
PO-4192 approval log
1.1 MB
Done
Marcusnow
Claude
Pondering…
I’ve drafted ops_report.py for you. Your next steps are:
1. Export NetSuite orders
2. Pull Zendesk tickets
3. Build the workbook yourself
ops_report.py
1orders = load_netsuite_export()
2tickets = get_zendesk_events()
3model(orders, tickets) # wire it up
To do
Marcusnow
Mindednow
Thinking…
Built it. This week's ops report in Sheets, with orders from NetSuite and tickets from Zendesk. SLA compliance 96%; 3 vendors flagged as at-risk.
Weekly ops report
1.8 MB
Done
Anyanow
Zapier
Running test…
1. New Vendor Bill
+
! 2. Create QuickBooks Bill
Required field "Account" (account) is missing.
To do
Anyanow
Mindednow
Thinking…
Done. Connected NetSuite vendor bills and QuickBooks: 86 invoices synced with GL codes assigned, and #ap gets pinged instantly.
NetSuite → QuickBooks invoice sync
Set up successfully
Done
Tomasnow
Copilot
Working on it…
I can summarize the spreadsheet you have open and suggest a formula for the SLA column.
To do
Tomasnow
Mindednow
Thinking…
Found it in Zendesk: one vendor's shipping delays caused 60% of breaches, and a mislabeled SLA rule flagged healthy orders. Here’s the audit with the fix.
SLA breach audit.pdf
240 KB
Done

Ops teams that stopped babysitting their AI

1.2M+ tasks automated this month

180 hires freed

Minded AI Agent was like hiring 180 reps. Our previous vendor needed two years and heavy engineering. Minded went live in two months.

Yorai Ben Haim
Yorai Ben HaimDirector of Business Ops

22 hires freed

We doubled our top line without doubling headcount by letting ops leads manage AI agents just like their team.

Shay Raz
Shay RazVP Ops

40 hires freed

American Express automated 20 years old systems to serve VIP customers in minutes instead of days.

Nevo Gal
Nevo GalDeputy CEO

Teach Minded your weekly vendor chasePO approvalorder trackingSLA reviewexception triageinvoice matchbudget shiftvendor scorecardapproval routingreorder check by recording it

Open the account once and Minded learns the routine: check what's changed, and chase the vendor without you in the loop.

Burlington Textiles Corp of America · Salesforce
acme.lightning.force.com/lightning/r/Account/burlington Minded
Record a skill

Three AI hires for your operations team

1.2M+ tasks automated this month
Connect to 3000+ tools you already use

Stuck in the “fix it” loop?
Just type /human to get direct access to our engineers

Meet the team

Ohad Navon
Ohad Navon
Co-founder & CEO
Nadav Zamir
Nadav Zamir
Co-founder & CTO
Itay Rosen
Itay Rosen
Founding Engineer
Moti Gorin
Moti Gorin
Founding Engineer
Simon Hanukaev
Simon Hanukaev
Founding Engineer
SLACK_BADGE
Ingrid16:41
The Workday → QuickBooks headcount sync broke after our HRIS update. I need /human to help.
Minded16:41
Thinking…
Workday's worker API token expired in the tenant refresh. A human engineer can restore the HR sync for good:
Nadav ZamirItay RosenMoti Gorin
Work with a human · $42
Workday sync fix · vetted engineer
Accepted
Nadav Zamir joined · AI engineer
Nadav Zamir16:43
Re-authed the Workday connector and remapped the cost centers. @minded verify the sync.
Minded16:45
Thinking…
Solved: headcount is flowing from Workday into QuickBooks again.
What will you close first?